Returns & Refund Policy
We want you to be happy with your purchase. If you are not completely satisfied, you may return eligible items within 14 days of delivery, provided they are unused, unworn, and in their original condition and packaging. Once your return is received and approved, your refund will be processed to the original payment method.
Our Return Policy
We accept returns for eligible products in accordance with the conditions outlined below.
To be eligible for a return, the item must generally be:
- Unworn and unused
- In its original condition
- Free from stains, makeup, perfume, damage, or other signs of use
- Returned with original packaging, tags, and accessories where applicable
- Accompanied by the relevant order information or proof of purchase
Items that do not meet these conditions may not be eligible for return or exchange.
Return Request Period
Customers must contact HusnModesty within 14 days of receiving their order to request a return.
Return requests submitted after this period may not be accepted.
Before sending any product back, please contact our customer support team and wait for return instructions.
Items That May Not Be Eligible for Return
Certain products may not be eligible for return because of their nature, condition, or hygiene considerations.
These may include:
- Products that have been worn or used
- Products that have been washed or altered
- Products with removed or damaged tags
- Products showing stains, makeup, perfume, or other marks
- Customized or personalized products, where applicable
- Items specifically identified as non-returnable on the product page
- Sale or clearance items, where applicable
Please check the product information before placing your order.
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, or different from the product you ordered, please contact HusnModesty as soon as possible.
To help us resolve the issue quickly, you may be asked to provide:
- Your order number
- A description of the issue
- Clear photographs or videos of the product
- Photographs of the packaging, where relevant
After reviewing the information, we will determine the appropriate resolution in accordance with our policy.
Exchanges
If you would like to exchange an eligible product for another size, color, or item, please contact us before returning the product.
Exchanges are subject to:
- Product availability
- The item’s eligibility for return
- The applicable exchange conditions
- Any applicable price or delivery differences
If the requested replacement is unavailable, an alternative resolution may be offered where applicable.
Refunds
Once an approved return has been received and inspected, we will notify you regarding the status of your refund.
If your return is approved, the refund will be processed using [INSERT REFUND METHOD], subject to the applicable payment and refund conditions.
The time required for a refund to appear may vary depending on the payment method and financial institution.
Return Shipping Costs
Return shipping costs are handled according to the reason for the return and the applicable return conditions.
For example:
- If the customer changes their mind or orders the wrong size, return shipping may be the customer’s responsibility.
- If the item received is incorrect, damaged, or defective, HusnModesty may provide an appropriate resolution in accordance with the circumstances.
Please contact us before returning an item so that we can provide the correct instructions.
Product Condition After Return
All returned products may be inspected before a return, exchange, or refund is approved.
If a returned item shows signs of use, washing, alteration, damage, staining, perfume, makeup, or other conditions that affect its resaleability, the return may be rejected.
Order Cancellation
If you need to cancel an order, please contact HusnModesty as soon as possible after placing the order.
Cancellation requests cannot always be guaranteed, particularly if an order has already been processed, dispatched, or prepared for shipment.
Once an order has been dispatched, it may need to be handled according to our return policy.
Incorrect Customer Information
Customers are responsible for providing accurate information when placing an order, including:
- Full name
- Delivery address
- Contact number
- Email address
- Product size and other selected options
HusnModesty cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer.
How to Request a Return
To request a return, please contact HusnModesty through our official contact channel.
Please include:
Order Number:
Customer Name:
Product Name:
Reason for Return:
Photographs/Videos: Where applicable
Our team will review your request and provide the next steps.
Please do not send products back without contacting us first, as unauthorized returns may not be processed.
Refund Processing
Approved refunds are processed after the returned product has been received and inspected.
The final refund amount may depend on the applicable return conditions, shipping charges, discounts, promotions, and other circumstances associated with the order.
Any applicable deductions will be communicated where relevant.
Contact Us
If you have questions about our Returns & Refund Policy, please contact the HusnModesty team.
HusnModesty
Website: https://husnmodesty.com/
Email:modestyhusn@gmail.com
We are happy to assist you with questions regarding returns, exchanges, refunds, and orders.
Policy Updates
HusnModesty may update this Returns & Refund Policy from time to time to reflect changes in our products, services, business practices, or applicable requirements.
Any updated version will be published on this page with the revised date.
Final Note
By placing an order with HusnModesty, you acknowledge that you have read and understood this Returns & Refund Policy and agree to follow the applicable return, exchange, and refund conditions.
Thank you for choosing HusnModesty